Warranty Coverage
0
Years Total
0/3
Layers Active
Warranty Guide

Stand Behind Your Work

Watch the warranty shield build up as you add layers of protection. Toggle each warranty type to see how they stack up.

Product Warranty
10-20 years on glass/seals
Installation Warranty
1-5 years contractor warranty
Extended Warranty
Optional 5-10 year extension
15
Years Protected
Product: 10-20 yrs
Install: 1-5 yrs
Extended: +5-10 yrs

Warranty Timeline

When different warranties apply and what they cover

Year 1-2: Full Coverage

All warranties active. Installation issues should appear during this period. Contact contractor first for any problems.

1

Year 2-5: Primary Coverage

Installation warranty may expire. Product warranty covers manufacturing defects. Keep documentation accessible.

5

Year 5-20: Product Only

Product warranty continues for glass, seals, and hardware. Extended warranty provides additional protection if purchased.

20

Warranty Types Explained

Understanding what each warranty covers

🛠
Manufacturer Product Warranty
10-20 years typical

Covers defects in materials and workmanship. Glass failure, seal failure, hardware defects. Does NOT cover storm damage or improper installation.

What is Covered
Glass defects Seal failure Hardware Frame finish
🔧
Installation Warranty
1-5 years typical

Covers workmanship issues related to installation. Water intrusion from improper installation, loose fasteners, misalignment.

What is Covered
Water leaks Air leaks Alignment Fasteners
💫
Extended Warranty
Additional 5-10 years

Optional additional coverage purchased separately. May include broader coverage terms, labor costs, and expedited service.

What is Covered
Labor costs Extended parts Priority service

Common Questions

What warranties are required for Miami-Dade HVHZ windows and doors? +

Typical warranties include: Manufacturer product warranty (10-20 years for glass, lifetime for frames), installation warranty from the contractor, and optional extended warranties. Check project specifications for specific requirements.

Does the warranty cover hurricane damage? +

Manufacturer warranties typically cover defects in materials and workmanship, not damage from storms. However, if products fail within their rated design pressure, that may be a warranty claim. Review the specific warranty terms carefully.

How do I register warranties for HVHZ products? +

Most manufacturers require warranty registration within 30-90 days of installation. Collect all product serial numbers, installation dates, and project information. Submit registration online or via mail to the manufacturer. Keep copies of all registration confirmations.

What voids a warranty on HVHZ products? +

Common warranty voids include: improper installation not per NOA requirements, modifications to the product, exposure to chemicals not intended for the product, failure to maintain per manufacturer guidelines, and installation by non-certified installers (if required).

Document Your Installation

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